Caesars Privacy Policy for Philippines Players

When you register on Caesars, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and contact number. We also collect information related to your account activity, such as login history, betting records, deposit and withdrawal transactions, and device information used to access the platform. This data is necessary to operate your account, verify your identity, and comply with applicable regulations in the Philippines. In some cases, we may request additional documents — such as a government-issued ID — to complete identity verification as required by law. We also collect technical data automatically, including your IP address, browser type, and session duration, which helps us maintain platform security and improve the user experience. All information collected is limited to what is genuinely needed to provide and improve our services. We do not collect sensitive personal data beyond what is required for account management and regulatory compliance.

The personal information you provide is used primarily to create and manage your Caesars account, process your deposits and withdrawals, and verify your identity in line with Philippine regulatory requirements. We use your data to monitor account activity for security purposes, detect suspicious behaviour, and prevent fraud or unauthorised access to your account. Your contact details may be used to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are essential and cannot be opted out of. If you have consented to receive promotional messages, we may also send you information about platform features, new game categories, or relevant offers; you can withdraw this consent at any time through your account settings. We use technical and behavioural data to improve platform performance, fix issues, and understand how players in the Philippines interact with our services. Your data is never used to make automated decisions that significantly affect your rights without human review. All use of your personal information is grounded in a lawful basis, whether that is contractual necessity, legal obligation, or your explicit consent.

Caesars does not sell your personal data to third parties for marketing or commercial purposes — this is a firm commitment we make to every player on our platform. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners; these parties are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we are legally required to share information with regulatory authorities, law enforcement agencies, or other government bodies in the Philippines — for example, in response to a valid legal request or as part of our anti-money laundering obligations. If Caesars undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not share your data with other online gaming platforms, advertisers, or data brokers. Any third party that receives your data is subject to strict data handling requirements and is not permitted to use it for any purpose beyond what is agreed. If you have questions about specific data-sharing arrangements, you can reach out through the support channels listed on the FAQ page.

Caesars uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that your login credentials, payment details, and personal information are protected in transit. Access to your account data within our systems is restricted to authorised personnel only, and all staff with access to personal data are trained in data protection responsibilities. We conduct regular security reviews and apply updates promptly to address any identified vulnerabilities in our platform infrastructure. In the event of a data breach that poses a risk to your rights, we will notify affected players and the relevant authorities in accordance with applicable Philippine regulations and within the timeframes required by law. You also play an important role in keeping your account secure — we strongly recommend using a strong, unique password and never sharing your login details with anyone. If you suspect that your account has been compromised, contact our support team immediately through the FAQ page so we can take prompt action.

As a registered player on Caesars, you have the right to access the personal information we hold about you and to request a copy of it at any time. You may also request that we correct any inaccurate or incomplete data associated with your account — keeping your information up to date helps us serve you better and ensures compliance with verification requirements. In certain circumstances, you have the right to request the deletion of your personal data; however, some information may need to be retained for legal or regulatory reasons even after your account is closed. You have the right to object to or restrict certain types of data processing, particularly where processing is based on our legitimate interests rather than a legal obligation. If you wish to exercise any of these rights, please contact our support team through the channels listed on the FAQ page, and we will respond within a reasonable timeframe. We will never penalise you for exercising your data rights, and all requests are handled with care and confidentiality. Players in the Philippines are also entitled to lodge a complaint with the relevant data protection authority if they believe their rights have not been respected.

We retain your personal information for as long as your account is active and for a period thereafter as required by applicable laws and regulations in the Philippines. Transaction records, identity verification documents, and account history are typically retained for a minimum period to satisfy anti-money laundering and gaming regulatory requirements, even if your account is closed. Once the required retention period has passed and there is no longer a legal basis for keeping your data, we will securely delete or anonymise it. If you request account deletion, we will begin the process promptly, but please be aware that some data may need to be retained for the legally mandated period before it can be fully removed. Data collected for marketing purposes — such as your consent to receive promotional messages — is retained only for as long as that consent remains valid or until you withdraw it. We review our data retention practices regularly to ensure we are not holding information longer than necessary. If you have specific questions about how long a particular type of data is kept, our support team can provide further clarification.

Caesars may update this Privacy Policy from time to time to reflect changes in our platform, applicable regulations, or data handling practices. When we make material changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The most current version of this policy is always available on this page, and we encourage you to review it periodically so you stay informed about how your data is handled. Minor clarifications or corrections that do not affect your rights may be made without prior notice. Continued use of the platform after an updated policy has taken effect constitutes your acceptance of the revised terms. If you disagree with any changes to this policy, you should stop using the platform and contact support to discuss your options. For any questions about this Privacy Policy or how it applies to your account, the FAQ page is a helpful starting point.